FAQs
1. What types of pillows do you offer? We offer a wide range of ergonomic pillows, including memory foam leg pillows, cooling pillows, maternity pillows, and orthopedic support pillows designed for maximum comfort and support.
2. How do I choose the right pillow for my needs? Choosing the right pillow depends on your specific needs. If you need support for better spinal alignment, our orthopedic pillows are ideal. If you experience night sweats, our cooling pillows can help. Feel free to contact us for personalized recommendations.
3. What materials are used in your pillows? Our pillows are made from high-quality materials such as memory foam, gel-infused cooling technology, hypoallergenic fabrics, and breathable covers to ensure durability and comfort.
4. How do I care for my pillow? Most of our pillows come with removable and washable covers. We recommend checking the product description for specific care instructions to maintain your pillow’s longevity.
5. What is your return and refund policy? We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return the product within 30 days of receiving it. The item must be in its original condition. Please refer to our Refund Policy page for detailed information.
6. How long does shipping take? Shipping times vary based on location. Typically, orders are processed within 1-2 business days and delivered within 5-10 business days. You will receive a tracking number once your order has been shipped.
7. Do you offer international shipping? Yes, we offer international shipping. Shipping rates and delivery times vary based on destination. Please check our Shipping Policy page for more details.
8. How can I track my order? Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier’s website.
9. Can I modify or cancel my order after placing it? We process orders quickly to ensure fast shipping. If you need to modify or cancel your order, please contact us within 24 hours of placing it. After this timeframe, modifications may not be possible.
Contact Information
Email: support@relowsy.com
Phone: +1 307 393 6573
Business Address: 30 N Gould St Ste R, Sheridan, Wyoming, 82801, United States